Harsha-Retail Chain Store in India

Being recognized as the most innovative organized retailing brand in Karnataka of India, Harsha distributes consumer durable products through its 14 stores widely located in different cities of Karnataka.

Harsha has a strong mission to provide great customer experience from the stores and offer a wide range of quality products and services. Each Harsha store is actually a large showroom built to serve tens of thousands of visitors. In order to obtain data insights from the stores and therefore measure and improve the overall store performance, Harsha has been scouting for a highly reliable footfall traffic counting system which can collect footfall traffic data in high accuracy while offering the flexibility of integrating with Harsha Store Dashboard Software.
After trials on several people counters in last few years and a recent test on TDI products in the Hubli store in the beginning of this year, Harsha eventually adopted the solution based on TD2000 through our India reselling partner-Adtech Systems Ltd.

“A 3D based sensor from TDI – model TD2000 was deployed in our Hubli store for a period of 30 days. During this period, we found that the accuracy of the system met our expectations but there was a need to customize the cloud-based data integrate with our Store Dashboard software. TDI lived up to our expectations in doing the customization to our satisfaction within a few days.”, according to Arun Kumar B, the IT manager of Harsha.

Being satisfied with both TDI’s products and outstanding service, Harsha intends to rollout the system to the remaining stores in a phased manner.

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